Question 1

What qualifies as a consumer case?

Accepted Answer

A purchase made for personal use from a seller (company/individual) with some form of proof, where the product/service is defective or not as promised, generally qualifies as a consumer case under the Consumer Protection Act, 2019.

Question 2

Can I get compensation for mental harassment?

Accepted Answer

Yes, consumer courts can award compensation for mental harassment and harassment caused by unfair trade practices. However, the amount depends on the severity of the case and evidence provided.

Question 3

Is this tool providing legal advice?

Accepted Answer

No, this tool only provides consumer rights awareness information. It does not constitute legal advice. For specific legal guidance, consult a qualified lawyer.

Question 4

How long does the consumer court process take?

Accepted Answer

Consumer court cases typically take 3-6 months for resolution, but this can vary based on the complexity of the case, evidence quality, and court workload.

Consumer Complaint Pathfinder – India

Consumer Complaint Pathfinder – India

🧠 Step 1: Select Your Consumer Problem

🧠 Step 2: Smart Filters (Quick Questions)

🎯 Your Consumer Case Analysis

⚠️ Important Disclaimer